This is a common question from many Scrum teams, as they embark on their continuous improvement journey. Multiple teams struggle and then look to the higher powers or just ram through their way. As a Change Agent, to answer this, here is what you can ask them –

Do you allow ‘any’ time currently for Improvements?
  • You would typically hear the team saying as 0% ! and then a good response is to then START Small, with the emphasis on START.
  • You could alternatively talk about doing  10% more than what they are currently doing
  • or simply follow the 1% daily improvement paradigm (aggregation of marginal gains)
  • or you could ask the team about their Pain Index as discussed earlier, and then review from 10-90% of the sprint
So what has been your advice to your teams?

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