agile journeys

...rants by Asheesh Mehdiratta on Transformation and Change

Tag: coaching

Do you plant New Seedlings in your team?

As you grow your garden, you need to plant New Seedlings and nurture them till they become stronger and stand on their own.

As an agile coach, do you plant New Seedlings in your team?

Do you show the team new techniques, new ideas and seed their minds?

Do you show them by being hands-on? New process steps? New tools? New ways of doing the old things? New ways of doing new things?

Ask yourself –

  • What happened when you planted new seedlings, and you nurtured them?
  • When you helped a team member and showed him a new technique?
  • When you provided an unexpected improvement in their way of working?
  • When you helped in finishing their task, without them asking for help?

Did they smile at you ? Did they Thank you? Did they adopt your next suggestion more easily? 

Did they start Trusting you?

Conclusion

So to make a dent in your team’s change journey, and do break those brick walls, you need to start planting as many seedlings everyday as you can, with everyone in your team. Some will die, but others will sprout  if not immediately then at a later point in time. Some will grow and become stronger! and the ones who become stronger will be your light house for your transformation journey.

So go ahead and plant new seedlings everyday!

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Pranks and the Power of Questioning

questioningAs a change agent, you have a tough task of raising the awareness, educating, training and transforming the minds of the teams and leadership, while still maintaining your sanity. Sometimes they GET IT! And sometimes they act as innocent kids, enjoying their pranks while displaying passive or active resistance to your change efforts.

To me, this situation seems very similar to the dilemmas of the teaching community, who have similar problems everyday with the school kids. But if you watch the teaching community, one of the techniques they use is the Power of Questioning.

Power of Questioning

Power of Questioning includes asking the right questions, which challenges your teams, and promotes a higher order thinking, incubates creativity and helps them to finally develop learning!

So as a Change Agent, you should start to ask the right Questions, so that you can gather useful information about the team, about their interactions, their personalities, and help you in bonding better. You can start to listen more, with open questions, and practice active listening.

Different Types of Questions

It helps to develop a broad base of questions and mix up different styles. Below are some examples –

  • You can ask Rhetorical questions to emphasize a key point, and create a dramatic effect !
    • Check out some  examples from an education project, which you can customize for your team interactions.
  • But really the most important way is to go with Socratic questioning, which makes the individuals think for themselves, rather than elicit information from you.
    • Check out additional examples from an education project, which you can customize for your team interactions.
  • Other times you can use Reflective questions and it can help with having with Question Cards , examples below –
    • What was easy?
    • What was hard?
    • What did I learn?
    • How will you use this learning in the future?

Check out examples from an education project, which you can customize for your team interactions.

Your Next Steps

Looking at the above examples, you might be wondering that the Sprint Retrospective questions sounds familiar. But in my view, it is simply one of the many forms of questioning that you use at a team level, but the variety and situations are immense for you to experiment and start using this technique in almost every situation. So ask yourself –  if you can use the Power of Questioning everyday? Can you learn and pick some of these questions and apply in your Change journeys?

In my experience, as we learn the process of inquiry and questioning, we become better at it. You will start to use the insight from the process of inquiry to develop cues to asking better questions and you will find your sanity.

Conclusion
Power of Questioning should be an important arsenal in your tool box, and should be a daily affair, and not just at a certain ceremonial point. It engages your teams and leaders to reflect on their current state and make it easy for you to overcome the passive/active resistance in your change journeys.

So next time you see your kids or your teams displaying resistance to your change efforts, and playing some funny pranks, try the Power of Questioning, and see if you can see through their beliefs, and reflect the mirror!

What are your favorite Questions ?  Which questions inspire your team ? Which  questions do you use most often?

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How much time do you allow for Improvements?

This is a common question from many Scrum teams, as they embark on their continuous improvement journey. Multiple teams struggle and then look to the higher powers or just ram through their way. As a Change Agent, to answer this, here is what you can ask them –

Do you allow ‘any’ time currently for Improvements?
  • You would typically hear the team saying as 0% ! and then a good response is to then START Small, with the emphasis on START.
  • You could alternatively talk about doing  10% more than what they are currently doing
  • or simply follow the 1% daily improvement paradigm (aggregation of marginal gains)
  • or you could ask the team about their Pain Index as discussed earlier, and then review from 10-90% of the sprint
So what has been your advice to your teams?

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Build technical agility as your Basic ingredient !

Enterprises today struggle with large scale agile adoption and transformation, without looking at the prevalent technical agility, which is a basic ingredient for building the organizational and business agility blocks.

Wishful Dreams

The dreams of Successful Agile Transformation at SCALE, are sold and bought easily today, with  customer success stories , customer quotes and a conference presentation to back it all up. What else do you need? to dream up wishful thinking.

Reality Beckons

But if you dig deeper you realize that even Basic team level agility is a daily struggle for most enterprises. Most enterprises in the agile fluency model are at the 2 or 3 star teams. Rarely the teams go higher and almost all of them struggle!

So go ahead and ask  if your engineering team is leaning toward heaven or hell? As the statistics show that we are losing the engineering practices and the decline of extreme programming is evident now and ‘scrum’ and ‘scaling’ has overtaken as the Main menu item driven by the transformation office.

THE FIX 

Build up your team's technical agility FIRST.

Technical agility is the ability of your team to undertake technical endeavors, using the core tenets of extreme programming and agile modeling, without impacting the business delivery or compromising on the quality of the solution.

This means that you need to take care of your engineers and their engineering practices. You need to ask if the team is writing the best code, are aware and making use of the modern day engineering practices, which a true software professional would, and are they indeed proud when they sleep at night?

Summary

If the Technical agility is missing in your team, your agile transformation would miss the bus and fall flat on it’s back. You would end up as just another data point which supports this graph, and that would not be what you really need.

So cheer up and let the technical practices bloom first in your transformation, and then the honey bees will surely follow.

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